Privacy Statement – Pajamay.pk

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from Pajamay.pk, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address. When you browse our store, we also automatically receive your computer’s IP address to help us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

SECTION 2 – CONSENT

How do you get my consent? When you provide us with personal information to complete a transaction, verify your payment, place an order, arrange for delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

How do I withdraw my consent? If after you opt‑in you change your mind, you may withdraw your consent for us to contact you, or for the continued collection, use, or disclosure of your information, at any time by contacting us at support@pajamay.pk or mailing us at:

Pajamay.pk S‑12 Rakshanda Heights, Orange Line Metro Station Lahore, Pakistan

SECTION 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 – Woocommerce

Our store is hosted on Woocommerce Inc. They provide us with the online e‑commerce platform that allows us to sell our products and services to you. Your data is stored through Woocommerce’s data storage, databases, and the general Woocommerce application. They store your data on a secure server behind a firewall.

Payment: If you choose a direct payment gateway to complete your purchase, then Woocommerce stores your credit card data. It is encrypted through PCI‑DSS standards. Your purchase transaction data is stored only as long as necessary to complete your purchase transaction. After completion, your purchase transaction information is deleted. All direct payment gateways adhere to PCI‑DSS standards as managed by the PCI Security Standards Council (Visa, MasterCard, American Express, Discover).

SECTION 5 – THIRD‑PARTY SERVICES

In general, third‑party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide. However, certain third‑party service providers, such as payment gateways, have their own privacy policies. We recommend you read their policies to understand how your personal information will be handled. Once you leave our store’s website or are redirected to a third‑party website or application, you are no longer governed by this Privacy Policy or our Terms of Service.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed. If you provide us with your credit card information, it is encrypted using SSL and stored with AES‑256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow PCI‑DSS requirements and implement additional industry standards.

SECTION 7 – COOKIES

Examples of cookies we use:

  • _session_id – unique token, sessional
  • _woocommerce_visit – persistent for 30 minutes
  • _woocommerce_uniq – expires midnight next day
  • cart – persistent for 2 weeks
  • _secure_session_id – sessional
  • storefront_digest – indefinite
  • PREF – set by Google, tracks visits

SECTION 8 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you have given consent for your minor dependents to use this site.

Text Marketing and Notifications: By entering your phone number at checkout, subscribing via our form, or a keyword, you agree that we may send you text notifications (order updates, abandoned cart reminders) and marketing offers. You can unsubscribe anytime by replying STOP to any message or using the unsubscribe link. Message and data rates may apply. For help, reply HELP or contact us at 0326‑6339941.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Changes take effect immediately upon posting on the website. If our store is acquired or merged, your information may be transferred to the new owners.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at:

📧 support@pajamay.pk
📱 WhatsApp Support: 0326‑6339941
📍 Pajamay.pk – S‑12 Rakshanda Heights, Orange Line Metro Station, Lahore, Pakistan